Shipping & delivery

Current service policies · Updated October 28, 2026. Operated by Wire Branch LLC d/b/a Haglr, Stephenville, Texas. Email support@haglr.com or use Contact us for support and privacy requests. No account is required to email us. Live payments and shipping remain disabled.

Initial shipping scope

The initial launch supports shipments within the United States. International shipping, import services and local pickup are not offered. Confirm that the item and address are serviceable before buying a label; do not assume every US location or carrier service is available.

Seller preparation

Ship within two business days after payment. Weigh the fully packed parcel, measure it accurately, follow carrier limits, and use the confirmed order address. Incorrect weight or dimensions can produce adjustments. Disclose shipping charges before checkout and do not ask for a separate payment afterward.

Tracking and delivery issues

Record accurate tracking and retain the carrier receipt. Contact support for no movement, loss, damage or an incorrect delivered scan. A delivered status starts the 24-hour inspection period, so report suspected misdelivery promptly through the order. Live labels remain disabled until the shipping sandbox and production configuration are verified.